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Alatere ecoM · agency partners

The e-commerce partner your clients will never see

We take on the acquisition, content and customer care of your e-commerce projects, white-label, in five languages. Twenty-three years running our own stores, at the service of your agency.

23 yearsof e-commerce
5stores run in-house
5 languagesnative or fluent
Google PartnerQualiopi

Your clients sell online. Rarely in a single language.

An agency knows how to build a site. Keeping it alive day to day - the campaigns, the product pages, the reviews, the customer writing in Italian on a Saturday evening - takes other hands and other languages.

That is exactly what we have been doing for our own stores for twenty-three years. We do it for you too, under your brand.

Scope

What you can hand over to us

Paid acquisition

Google Ads and Meta Ads: campaign structure, budgets, profitability tracking.

SEO

Technical audit, site structure, optimisation of pages and product listings.

Content and translation

Product pages, landing pages, newsletters, social media - written or translated, not run through a machine.

Customer care

Pre-sales advice, quotes, order follow-up, disputes - in French, English, Italian and Spanish.

Reviews and online reputation

Review collection, public replies, rating monitoring in each country.

Back office and logistics

Catalogue, stock, carriers, multi-country shipping.

Training your clients - Qualiopi-certified provider

Training your clients' teams on their own tools, with OPCO or FAF funding where it can be mobilised. You keep the relationship, we handle the training paperwork.

International

Expanding abroad without hiring

Opening a market is not just translating a site. You have to answer customers in their language, adapt the campaigns and know local habits. Our languages are native or fluent, not approximate.

FrenchEnglishItalianGermanSlovak / CzechSpanish
Markets already covered
France
stores run in-house
Italy
sales and customer care
Spain
sales and customer care
Czechia and Slovakia
sales and customer care
Germany
supply chain and shipping
Terms

How we work with you

01

White label

We appear nowhere. You remain your client’s single point of contact, we deliver under your name.

02

Time and materials

A monthly volume of days, called on as your peaks demand. Useful when the workload is uneven.

03

Fixed price

A defined scope, a firm price, a schedule. For assignments whose outline is clear from the start.

04

Joint contracting

We sign alongside you and answer for our share before the end client, when the project calls for it.

The team

A team, not a solo act

Set up as a SAS company: able to scale up and to contract jointly.

Jean-Gérard Anfossi

Jean-Gérard Anfossi

Managing director - acquisition and training

  • 25+ years in e-commerce and web marketing
  • SEO and SEA - Google Partner agency
  • Generative AI applied to marketing
  • Lecturer: IAE Nice, SKEMA, HEC Paris, IUT Cannes
Native French and English · fluent German and ItalianLinkedIn profile
Iveta Siskova Anfossi

Iveta Siskova Anfossi

Partner - e-commerce operations and customer care

  • 15+ years in multi-country customer service
  • Supply chain and logistics
  • CRM - Emarsys, SAP
  • Global Marketing MBA
Native Slovak and Czech · bilingual German · fluent French and EnglishLinkedIn profile
Simona Ballatore

Simona Ballatore

Digital marketing and multilingual e-commerce customer care

  • Meta Ads and Google Ads campaigns - certified
  • Customer service in Italian, French, Spanish and English: advice, quotes, order follow-up
  • Social media, newsletters, content
  • Translation and SEO of pages and product listings
  • Customer reviews and online reputation
  • Training support: OPCO, Digiforma, Qualiopi compliance
Native Italian · fluent French and English · professional SpanishLinkedIn profile
Alatere Web SAS
Subcontracting agreement, insured
Qualiopi-certified provider
Provider no. 93.06.07588.06 · OPCO funding
Google Partner
Google Ads certification up to date
Antibes
City centre, close to Sophia Antipolis

A project, a workload peak, a market to open?

Describe your need on the contact form, choosing the subject "E-commerce - Alatere ecoM". We reply within 48 hours.

Book a meeting
Reach us directly
contact (at) alatere-web (dot) com
9 Boulevard Albert 1er
06600 Antibes